Job Completion Survey

Reviewed By: Lil B.
Location: Fairfax, VA

This review was copy/pasted from:
Yelp
Original Review Link: https://www.yelp.com/biz/summit-environmental-solutions-fredericksburg

Comment We found Summit as I was perusing companies to install fresh insulation in our attic, as our house is so cold, we have friends that actually refuse to come to our home during the winter .

I chose Summit only because they were the first company to respond to my appointment request. I am happy I chose them.

The office end of the business could use some tightening up, as they don't seem overly organized, but the tech was great. For this review, we will call him Jason, as he looks just like our friend Jason.

Jason was on time, polite, patient, presentable, friendly and knowledgeable.

He sat down with us to discuss options, procedures and costs and gave us the estimate right then and there. He didn't try to up-sell us and actually talked us out of the pricier spray insulation that we had assumed we wanted.

For our needs, we found the prices reasonable and we scheduled the service and 50% deposit thru the office. (The women are very nice, they just need to communicate amongst themselves a bit better, cause there was some moderate confusion emanating from that end).

I thought Jason would be here to oversee install, but instead, it was 3 nice guys that were super efficient, courteous and tidy. The men laid cloth to cover the entire path they would be walking on through our house. They were also so helpful in making sure our cats and dogs didn't try to escape as they were going in and out the front door. I even learned a few new Spanish words from them. Seriously nice guys.

Anyway, they also removed a random, very heavy box of concrete mix from the attic for me and were able to create a small storage area without insulation on it, which was very thoughtful and helpful. They were meticulous in cleaning up and were in and out within 2 hours or so. They were even courteous enough to remember to lock our windows behind them (they ran the blower hose from the truck thru our upper windows). Normally, my husband and I don't like new contractors in the house with me when he is out of town, but I was very comfortable with this group.

The insulation is excellent, (clean, allergen and fiberglass free) just as Jason described and I can totally feel the difference in the inside air temperature.

5 stars for product, immediate quote, fair price, Jason and the install crew. Minus 1 star for the slightly unorganized office from the get-go. I also never got a follow up from them after the product was installed. Simply an auotomate emailed "invoice paid" noting they charged us the balance over a week after install.

Highly recommend!
Overall Rating 4 Stars

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