Why did the customer contact us?
Customer had a leak in the roof.
Remove old metal ridge vent, replace shingles and synthetic underlayment near the ridge vent.
Install new shingled ridge vent with new black capped shingles.
Remove old shingles as indicated by technician. Replace synthetic underlayment Replace 4×8 area of shingles and plywood near chimney on west side of home that runs parallel with old ridge vent.