Job Completion Survey

We send a job completion survey to each customer after project completion. If customers give us permission to publish the reviews, we post them on this page.

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Terri K.

Culpeper, VA

Posted on

July 16th, 2019

I hired Summit in Feb of 2019 to convert my garage to an office space. They did everything” demo, new ceiling, insulation, recessed lights, updated panel, window framing, install flooring, paint, portable AC unit and more. I also had them remove an old sliding glass door – 90″ opening surrounded by brick and install a new single ext door with windows on either side to fill the space. This was a custom job all the way, and it proved to be more difficult than we thought. I am giving 5 stars for two reasons, first was their rep Donna who was our point of contact for the job. Second was the end product. Donna came to our house several times and made sure we were satisfied with the work and honestly if it weren’t for her we would give 3 stars. It took longer than we hoped for, and they had to redo the exterior door install but the end product was great and we are extremely happy, not without a few head aches along the way. When we called the office Donna always made herself available and assured us things would be right and we would be happy, and because of her efforts to correct a couple things… we are extremely satisfied with the overall job. I would hire summit again.

Ron M.

Falls Church, VA

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July 15th, 2019

The service was excellent. From receiving the estimate, scheduling the work, to the crew coming and accomplishing it. I am very pleased with the work. The process was simple and the cost competitive.

John M.

Woodbridge, VA

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July 08th, 2019

Great estimate with options.

Kim R.

Falls Church, VA

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June 17th, 2019

They showed up on time and took plenty of time to look at the problem and discuss what we needed to do. We haven’t gotten the work done yet but plan to use Summit and will be doing it very soon.

Brian G.

Fairfax, VA

Posted on

June 14th, 2019

Two years ago we were trying to take care of a pest problem and the Summit techs mentioned it looked like our roof needed some work, too. We had already several quotes for the roof, Summit’s quote for pest control, a new roof, and new attic insulation were less than the quotes for just roof replacement with the other companies. This year, we asked Summit to take a look at a separate pest problem. During that visit they checked on the prior issue and noticed some of our roof decking had minor buckling. The roof was still under warranty, and Summit sent a team out to assess the entire roof and make any necessary repairs. They honored the warranty, and all the work was completed at no additional cost to us. More importantly, it wasn’t a fight to get them to honor the warranty even though it was within weeks of expiring.

Leonard T.

Fairfax Station, VA

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June 06th, 2019

Very professional and delivered what they promised in work, craftsmanship and clean up. Prices reasonable.

Val B.

Alexandria, VA

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May 20th, 2019

We had problems with squirrels for a long time, and one call to them and the problem was gone. It’s been about 5 years now and still no problems. They were great, arrived when they said and on time, very friendly and knowledgeable. Thank you so much will call if I ever need the service again.

Tom M.

Fairfax, VA

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May 18th, 2019

The company was extremely professional and completed the work when they said they would. They did a great job. I highly recommend them.

Vilma B.

Woodbridge, VA

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May 08th, 2019

I should have submitted this review last Winter – I had my exterior walk-out walls insulated right before Winter because the walls were always cold to touch and the room colder then the others on that level. The guys did a great job. Left the area nice and clean. I opted to repaint the walls myself. The holes they had to cut out in the sheetrock to blow in the insulation were nicely repaired. I didn’t have to redo any of the areas they repaired prior to me painting. I found their price very reasonable compared to other vendors I had solicited. Would definitely recommend them!

Jen M.

Stafford, VA

Posted on

April 04th, 2019

We needed some work done on our roof and SES was the first to respond. They came out the next day, gave an estimate and completed the work within a week. I noticed some runoff with the next rain so I called to get it looked at and the owner came out to make sure everything looked good. I would definitely use them again.

Jack H.

Arlington, VA

Posted on

March 07th, 2019

Quality: 5.0
Customer Service: 5.0
Value for Money: 5.0
Review by Jack H. in Arlington, VA
Project: Install or Upgrade Batt, Rolled or Reflective Insulation
Comments: Very professional & knowledgable, and fairly priced.

Ahmad P

Woodbridge, VA

February 04th, 2019

I hired them to repair the deck in my backyard last year in Woodbridge. Very professional and courteous reps. Also, they did a great job. They even went out of their way to address a concussion about replacing additional panels on the deck. I may be a little late but I wanted to thank them anyway.

John G

Nokeville, VA

January 29th, 2019

★★★★★ – “Had lower level hardwood floors re-finished. Flooring crew did an excellent job and the floors turned out wonderful.”

John G., Basement Renovation in Nokesville, VA

Ruth C

Bealeton, VA

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January 21st, 2019

Project: Pest Control – Bugs & Insects
Comments: Got the job done well with no follow-ups necessary. Mindful of my cat. Would call again if necessary.

Mary P

Manassas, VA

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November 30th, 2018

We had a crawlspace encapsulation with mold amelioration and a dehumidifier installed. The whole process was quick and was able to be scheduled in an expedited manner. They even did extra work when they noticed a family of mice had moved in and removed them and added better screening to keep future mice out.

Natalie T

Alexandria, VA

Posted on

November 06th, 2018

When we purchased our house we didn’t realize we had a horrible issue with standing water in our backyard. We’ve used Summit in the past for other issues and decided to call them again! They came out designed a french drain system to help solve the water issue. They came out and dug a 16″wide x 24″deep x 140′ long trench and filled it with 13 tons of gravel. They completed that portion in one day and came out the next day to grade our backyard with the dirt they dug for the trench. Since installation we’ve had numerous rains that would have left our backyard puddled for days yet we’ve had no issues!!! We are so happy with the work they did and highly recommend them!!

Donna N.

Fredericksburg, VA

Posted on

October 19th, 2018

Project: Install or Upgrade Blown-In Insulation

Comments: They did an excellent job. They showed up when they said they would. We were to have attic insulation one day and crawlspace the next, but the crawl space people finished another job early and came and did the crawl space insulation.

Donna N

Fredericksburg, VA

Posted on

October 19th, 2018

They did an excellent job. They showed up when they said they would. We were to have attic insulation one day and crawl space the next, but the crawl space people finished another job early and came and did the crawl space insulation.

Ashley C.

Fredericksburg, VA

October 19th, 2018

We worked with Summit a few weeks ago and they really did such a good job! Will definitely use them again.

Michael M

Stafford, VA

Posted on

September 12th, 2018

nice job

William T

Alexandria, VA

Posted on

September 10th, 2018

We had a sudden problem with water in the basement. Summit was there fast and Joe Westner took care of us. He came up with a plan and it worked great. Stoped by after all work was done to make sure we were happy. I would recommend Summit to anyone with a water problem

V M

Alexandria, VA

Posted on

September 10th, 2018

I would like to take this opportunity to compliment Summit Environmental Solutions and specifically, Joe Westner.

We took water in our basement and realized a French drain and a sump pump was needed. I knew source of the problem.

We had three consults with companies dealing with wet basement. Joe Westner was the only person who figured out the problem – in less than 5 minutes.

We had Summit Solutions do the work and it was seamless in terms of construction and efficiency. Joe was our contact with the project and he made us feel as if we were his only customer. All questions and concerns were dealt with immediately.

Simply put, our experience with Summit would indicate they have an exceptionally high standard for customer service and quality of product. I would without hesitation contact Joe for his services.

Michael M.

Stafford, VA

September 09th, 2018

Project: Install or Upgrade Blown-In Insulation
Comments: nice job

V M – No Location

Alexandria, VA

Posted on

September 03rd, 2018

I would like to take this opportunity to compliment Summit Environmental Solutions and specifically, Joe Westner.

We took water in our basement and realized a French drain and a sump pump was needed. I knew source of the problem.

We had three consults with companies dealing with wet basement. Joe Westner was the only person who figured out the problem – in less than 5 minutes.

We had Summit Solutions do the work and it was seamless in terms of construction and efficiency. Joe was our contact with the project and he made us feel as if we were his only customer. All questions and concerns were dealt with immediately.

Simply put, our experience with Summit would indicate they have an exceptionally high standard for customer service and quality of product. I would without hesitation contact Joe for his services.

Pete K

Fairfax, VA

Posted on

August 04th, 2018

Very thorough inspection of home foundation and excellent job of repairing gaps.

Bronwyn W

Warrenton, VA

Posted on

August 03rd, 2018

Other workers who have seen our lined cellar are impressed and want to know who did the job.

Ricky K

Manassas, VA

Posted on

July 30th, 2018

I hired Summit to tile my kitchen, sun room, and laundry room (700 sq ft). They realized the employee did not install the flooring to their standards. Without hesitation Summit informed me the job would completely demolished and re-installed at No Charge. Therefore, I feel compelled to share a note I sent to Summit Senior Management. Summit Senior Management I’m writing to commend your company for the exceptional services provided by Donna, Dennis, and Shaun. Each of them went “over and above” by exceeding all expectations while re-doing my flooring project. Donna is a relentless problem solver that without hesitation realized my flooring job was not performed to Summit standards. She undertook a Herculean effort rearranging schedules and re-prioritizing workloads to ensure the right employees were on my job from demolition to installation. Her tireless, diplomatic, and expert professionalism ensured rapid resolution of my frustrations and concerns. She truly understands the meaning of Customer Service and Satisfaction. Dennis and Shaun are True Craftsmen! Their attention to detail, problem solving skills, and enthusiasm are a tribute to their trade. They stayed on my job every day until I arrived home to inspect their work and explain the next day’s work activities. Their work is of the highest quality and they should be given the toughest jobs in the future. Donna, Dennis, and Shaun are true professionals with unequalled commitment and expertise. Please recognize these employees for a Job Well Done!!!

Trey R

Alexandria, VA

Posted on

June 20th, 2018

Joe Westner and his crew did a great job. I had an issue with my crawlspace and he was able to explain a solution and they executed on it in a professional way. I also had my attic insulation replaced and is now up to code. Now, I plan to have them put on gutter guards.

Paula V

Lorton, VA

Posted on

June 19th, 2018

Timely and through job.

Nayil A

Stafford, VA

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June 14th, 2018

Simply put, they did a great job. Cleared the bird nest and did a great clean up job.

Monica D

Falls Church, VA

Posted on

June 14th, 2018

They are low on techs so schedule quickly.

Robin V

Dumfries, VA

Posted on

June 14th, 2018

Great job and completed on time

RJ K

Alexandria, VA

Posted on

May 23rd, 2018

Amazing company and so community oriented.

Owen P

Alexandria, VA

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May 14th, 2018

I had a great experience with this company very professional and honest employees.

Owen P

Alexandria, VA

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May 12th, 2018

I had a great experience with this company very professional and honest employees.

Maxy K

Alexandria, VA

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May 10th, 2018

Organized, clean and well stocked! I just say I had a great experience at Summit Environmental Solutions, not only was the service staff helpful, they stood with me until I had found all that I needed, and when someone found me looking at other things in an aisle, remembered who I was and offered more help. As far as I am concerned, a great Environmental Location. Thanks Summit.

Renee C

Fairfax, VA

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May 05th, 2018

Great professional team of professionals. Fast, friendly, professional contractor.

RJ K – No Location

Alexandria, VA

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May 05th, 2018

Amazing company and so community oriented.

Chris R

Alexandria, VA

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April 28th, 2018

I hired summit environmental to reshingle my roof. They were professional and friendly and really did a great job!

Elinor D

Fredericksburg, VA

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April 07th, 2018

Informative about process.

Vedad S

Alexandria, VA

Posted on

March 29th, 2018

Best environmental company in business by far no question. Donna and her office staff are amazing. The techs are very professional. Even Scott the owner came out and did a big part of the project because I was little concerned and he went an extra mile to make sure I was satisfied. Plus they will not collect final payment until you are fully satisfied with the job. HIGHLY recommend Summit. Thank you guys

Sarah K.

Vienna, VA

Posted on

March 17th, 2018

We awoke to the sound of critters in the attic, what we suspected were raccoons. I was terrified they would find a way into the house, so we called Summit the next morning who we used a couple years ago to remove coons from under our sunroom deck. Once again, we had excellent and prompt service, with Donna and Chris fitting us in their schedules the day after the latest snowstorm. Chris was always available by phone and came back each day to check the traps. They found the bent louver screens on the gables where the animals entered and fixed all of them around the house. They inspected the attic for damage, droppings, or coon babies, and found none. Everyone we have worked with there has a commitment to serving the customer, hard to find these days!

Vincent A – Catlett

Catlett, VA

Posted on

March 15th, 2018

Highly trained and experienced. They communicated well. Showed up on time and took care of the problem.

Scott S

Stafford, VA

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March 12th, 2018

They did an excellent job blowing insulation into my attic. No mess and R39 made a huge difference in the winter.

Angela W

Manassas, VA

Posted on

March 06th, 2018

The company professional. Advised what was to be done in writing and to make understood.

Alex C

Alexandria, VA

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February 28th, 2018

Thank you for the review, Alex! Please let us how we can make your experience and five star next time. We appreciate your business.

Ashley C

Alexandria, VA

Posted on

February 10th, 2018

We got a crawlspace encapsulation done on our rental property and it looks great! The tenants do not feel cold, dampness any longer. Thanks Summit!!

Lil B.

Fairfax, VA

Posted on

February 06th, 2018

We found Summit as I was perusing companies to install fresh insulation in our attic, as our house is so cold, we have friends that actually refuse to come to our home during the winter .

I chose Summit only because they were the first company to respond to my appointment request. I am happy I chose them.

The office end of the business could use some tightening up, as they don’t seem overly organized, but the tech was great. For this review, we will call him Jason, as he looks just like our friend Jason.

Jason was on time, polite, patient, presentable, friendly and knowledgeable.

He sat down with us to discuss options, procedures and costs and gave us the estimate right then and there. He didn’t try to up-sell us and actually talked us out of the pricier spray insulation that we had assumed we wanted.

For our needs, we found the prices reasonable and we scheduled the service and 50% deposit thru the office. (The women are very nice, they just need to communicate amongst themselves a bit better, cause there was some moderate confusion emanating from that end).

I thought Jason would be here to oversee install, but instead, it was 3 nice guys that were super efficient, courteous and tidy. The men laid cloth to cover the entire path they would be walking on through our house. They were also so helpful in making sure our cats and dogs didn’t try to escape as they were going in and out the front door. I even learned a few new Spanish words from them. Seriously nice guys.

Anyway, they also removed a random, very heavy box of concrete mix from the attic for me and were able to create a small storage area without insulation on it, which was very thoughtful and helpful. They were meticulous in cleaning up and were in and out within 2 hours or so. They were even courteous enough to remember to lock our windows behind them (they ran the blower hose from the truck thru our upper windows). Normally, my husband and I don’t like new contractors in the house with me when he is out of town, but I was very comfortable with this group.

The insulation is excellent, (clean, allergen and fiberglass free) just as Jason described and I can totally feel the difference in the inside air temperature.

5 stars for product, immediate quote, fair price, Jason and the install crew. Minus 1 star for the slightly unorganized office from the get-go. I also never got a follow up from them after the product was installed. Simply an auotomate emailed “invoice paid” noting they charged us the balance over a week after install.

Vedad S

Alexandria, VA

Posted on

February 02nd, 2018

Best environmental company in business by far no question. Donna and her office staff are amazing. The techs are very professional. Even Scott the owner came out and did a big part of the project because I was little concerned and he went an extra mile to make sure I was satisfied. Plus they will not collect final payment until you are fully satisfied with the job. HIGHLY recommend Summit. Thank you guys

Jeffrey W

Alexandria, VA

Posted on

January 26th, 2018

Thank you for the five stars!

Rated 4.92 out of 5.0 ... based on 226 customer reviews

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